Job Description

Power the Transformation: Data Scientist

Shack Shine is on a mission to revolutionize home services. We are transitioning into a technology-first membership-based business and data is the fuel for that engine. Were looking for a Data Scientist who is ready to move beyond just analyzing the past and start predicting the future.

In this role you wont just be crunching numbers; youll be building the brain of our franchise system. You will leverage LLMs to automate the mundane build forecasting models that predict the next job and use Tableau to give our Franchise Partners a clear lens into their business growth.

ð WHAT PEOPLE SAY ABOUT YOU

You are a curious problem-solver who sees the story hidden in the data and has the technical chops to turn those insights into automated tools.

• The Translator: You have a rare gift for taking complex model outputs and turning them into plain-English advice that a business owner can act on immediately.
• The AI Enthusiast: You arent just reading about GenAI; you are excited to actually build LLM-powered tools that solve real-world operational headaches.
• The Predictor: Youre obsessed with forecasting. You love the challenge of helping a Franchise Partner know exactly when they need to hire their next crew before the busy season even hits.
• The Visual Storyteller: You dont just make charts; you design intuitive Tableau dashboards that make business owners feel in control of their own success.
• The SQL Wizard: You take pride in clean efficient data pipelines knowing that great AI and insights are only as good as the data feeding them.

ð¼ YOUR IMPACT AT SHACK SHINE

You will act as the bridge between raw data and our network of Franchise Partners ensuring they have the proactive predictive insights they need to scale.

• Build the Predictive Engine: Maintain and evolve models that forecast seasonal demand and revenue. Youll help our partners optimize their crew capacity and scheduling so they never miss a WOW moment.
• Deploy GenAI Solutions: Be the architect of our LLM implementation. From automated lead qualification bots to internal knowledge retrieval systems you will streamline how we support our customers and partners.
• Design the Franchise Command Center: Own our Tableau performance suite. Youll build the dashboards that allow partners to visualize their P&L job completion rates and CSAT scores against the best in the network.
• Engineer Clean Data Pipelines: Write the SQL queries that aggregate data from our CRM and booking platforms ensuring our datasets are robust clean and ready for high-level modeling.
• Drive Executive Decision-Making: Provide the leadership team with actionable summaries that influence the strategic direction of the brand.

ð WHAT YOU BRING TO THE TABLE

• Proven Experience: 24 years of experience in Data Science Business Intelligence or a related field (Junior to Intermediate).
• Modeling Mastery: Experience building predictive models (regression time-series etc.) to solve real business problems.
• AI/LLM Curiosity: Practical experience or a strong portfolio of projects involving LLMs and Generative AI.
• Visualization Skills: High proficiency in Tableau (or similar BI tools) with an eye for user-centric dashboard design.
• Technical Toolkit: Strong SQL skills and experience with Python or R for data manipulation and modeling.
• The Play to Win Mindset: You are comfortable in a fast-paced evolving environment and want to see your work have a direct impact on the bottom line of small business owners.

ð COMPENSATION & BENEFITS

• Salary is $80000 to $90000 per annum (The actual salary offered will be commensurate with education experience and internal parity).
• The Total Compensation Package includes Extended Health and dental. Focus on your development through our professional development programs. Enjoy a variety of health and wellness initiatives including access to gym facilities at our corporate head office. Speak to us to learn more about what we offer.

ð HYBRID WORK ENVIRONMENT

We have created a hybrid work model that helps us get together to Collaborate Celebrate and Connect while enjoying the flexibility of working where it makes sense for you. For this roles duty and responsibility we anticipate that you will come into the office three days a week (Tuesday through Thursday.

ð THE HIRING PROCESS

• Pre-Screen Lets talk about your experience goals & excitement for this role!
• Interviews We know this is as big of a decision for you as it is for us which is why our interview process is designed to be both engaging and transparent.
• References & Background Check
• We use audio recording transcription for our interview practices ð

ð ABOUT US

• O2E Brands has been named one of Canadas Best Workplaces 14 times and made Newsweeks top 100 list of Most Loved Workplaces at #14 the only Canadian company!
• Check out our culture on ( YouTube) & social media!
• We value diversity and inclusivityaccommodations available upon request.

âï Ready to take your career to the next level Apply today! ð

#ShackShine

Required Experience:

IC

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